December 2010

CD Opens & Closes

Dear Computer Lady, My CD drive doesn’t work and it keeps opening and closing. How can I fix it? It is an HP Thanks, Bev

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Typing Symbols

Dear Computer Lady, I have recently purchased a laptop computer after having owned a desk top for many years. As there are no numbers on the right hand side of the keyboard, is there any way I can find symbols to match things like degrees (167 on XP) and the pound sign (156 on XP). […]

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View Menu Bar in IE

Dear Computer Lady, You’ve been a great help in the past. I hope you can solve this. It is probably simple but I can’t figure it out and it is making me a bit crazy. I’ve a new lap top with Windows 7. Some how in my IE and Firefox windows the top ‘Tools’ bar […]

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How To Change Antivirus Programs

Dear Computer Lady, Okay, my Norton license is going to expire in 30 days and I want to install the AVG and the other two software packages you recommend. Should I remove the Norton first or would it be safe to install the AVG and then the two other applications… In other words “What order […]

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Hacked Email Account

Dear Computer Lady, Someone has gotten into my computer and sending crazy emails to everyone in my address book and pretending gthey are from me. Please tell me what i can do. Thanks, Durwood

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Donate Computer

Dear Computer Lady, I have a working computer to donate. The OS is Windows XP. Another family member had used it. How may I “clean” it so that sensitive “deleted” information cannot be accessed/rejuvenated? Thanks, Elaine

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Edit Scanned Text

Dear Computer Lady, I was wondering if there is anyway to edit or copy text that is in a scanned file? (that is without retyping the whole thing?) Thank-you, David

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Desktop Icons

Dear Computer Lady, I now have Windows 7 and cannot find icons for my desktop shortcuts. All I get for most things is what looks like a blank paper. Can you tell me how to get to the icons that were in all other versions of Windows? Terrie

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When Do I Replace My Computer?

Dear Computer Lady, Should I get my computer re-formatted or buy a new one? Annie

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Article Index

Dear Computer Lady, Is there an index to the many things you have covered over the years. I am grateful for you articles. Betsy

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