January 2011
Empty the Virus Vault?
Dear Computer Lady, I have a question that I can’t seem to find the answer to. When I run a full scan on my computer and it puts threats or virus in my virus vault, when asked, do I want to just delete or empty the virus vault? Also, what is the difference? Thanks for […]
How to Fix a Printer
Dear Computer Lady, My Hewlett Packard 812- C printer has gone crazy. It will not print what it is commanded, and runs paper from the storage bin without printing. I let it rest for three days, but no improvement . What can I do to restore the right performance? Is there a way to […]
Storing Photos
Dear Computer Lady, We have thousands of photograph files saved as .jpg files. We regularly back up these family pictures on to DVD’s. However, in your opinion, will .jpg be a good format to save for 10 and 20 years down the road, or would it be smarter to start converting the pictures to another […]
How To Change Size of Insertion Point
Dear Computer Lady, I have office 2010, in word when typing can’t see the cursor. How do I made it visible? Thanks, Gram
Using Old Program on New Computer
Dear Computer Lady, I am emailing you from Qld in Australia I have been receiving your newsletters for some time now, however I have a problem that nobody seems to know the answer or can help me. I have a new computer with Win 7 home premium installed by the manufacturer. I have a quite […]
Where is my Email Stored?
Dear Computer Lady I am going to buy a new computer and want to know what email (AOL, gmail, MSN, hotmail, yahoo) accounts that I can use so that when I get a new computer I can go to those accounts and still have the emails I saved. Is this possible? Thanks, you […]
Change Insertion Point Size
Dear Computer Lady, I have office 2010, in word when typing can’t see the cursor. How do I made it visible? Thanks, Gram
Transferring Files to New Laptop
Dear Computer Lady, I have a five year old laptop which runs ok and has all my data on it. I do have carbonite back up but found it does not back up my supporting software. I could buy a new laptop but when one tries to transfer files they do not transfer well and […]
Searching in Word
Dear Computer Lady, I need to go through a 6000 page CD for certain information. Is there a program or ability in Word for me to highlight and “go to” any portion of the document containing one of three names. Thank you in advance, Vicky
How to Check RAM
Dear Computer Lady, Before my question, I must say when my brother sent me your newsletter many years ago he did me one of the greatest services a big brother can! 🙂 May I ask how I can check the amount of RAM on my Dell laptop? It is only a couple years old, but […]