January 2013

Free Image Editing Programs

Dear Computer Lady, A friend suggested I install Infranview to edit pictures. When I Google Infranview… all that comes up is IRFANVIEW. This friend sent me a link to her picture editing program and it definitely show Infranview but this page shows a list of “sponsors” for editing pictures. Whether I try to download Infranview […]

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Counterfeit Scam

[ad#mwb] Dear Computer Lady, My acer computer started acting very oddly, the screen went dark, and various places on the screen said my computer was counterfeit, together with many threats that if I didn’t fix it all kinds of terrible things would happen. Is this a scam or real? Julia

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Desktop Icons Frozen

Dear Computer Lady, My desktop icons are “frozen”. By that, I mean I cannot click on and drag my desk top icons anywhere, they refuse to “drag”. This recently happened when I put a wallpaper from Microsoft on my screen, which I’ve never done before. Now I can’t change the size, or move my desktop […]

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Keeping Files On External Hard Drive

[ad]Dear Computer Lady, I’ve been a reader of your emails for quite some time and they are very helpful so first let me say Thank you for all your help, I have helped others with your columns. My question is-I want to move some files with pictures and other info to an external hd which […]

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Screen is Upside Down

Dear Computer Lady, I never had this happen before. Working on my computer, screen went BLACK for only a few seconds, then came back on UPSIDE DOWN. I tried to contact Vaio help and MSN help, but had to turn computer upside down to type (not as easy as it sounds) and accidently turned off […]

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Scratched Kindle Screen

Dear Computer Lady, I have had a Kindle for a few years, and it got scratched… is there any way to get it fixed? Or a telephone number to call? Carol

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Text Too Small in WLM

Dear Computer Lady, I recently downloaded Windows Live Mail to my laptop so that it would be the same email as my desktop and the text in the menu, folders and message received boxes is so tiny that I can hardly read them. It’s not like that on my desktop computer Windows 7, 64-bit. I […]

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How To Use 1 Printer for 2 Computers

Dear Computer Lady, I have Time Warner cable with RoadRunner, a several year old Gateway PC and an HP 2355 all-in-one printer. The printer is plugged into the PC and the PC is plugged into my Netgear wireless router. I got the router because my wife recently got a laptop. My question is, how can […]

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How To Fix Java Security Problem

Dear Computer Lady, I just heard a very disturbing post on the news that there is a serious threat to everyone that uses ‘Java’ – like the entire world I think! It stated that these hacks are going in through Java and able to invade your computer or any device that uses Java. They recommend […]

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How To Identify Drive Letters

[ad]Dear Computer Lady, I have 2 usb ports and 4 slots on the front of my computer. How do I know which on is E F G H etc. I have an external drive and It uses I but Family Tree Maker does not give me that options. Thanks, Sara

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