May 2014

Laptop Typing Problems

Dear Computer Lady, Thank you for all you do to help us. I have Windows Vista on my laptop. I also use Windows Mail as my email. Whether I am posting to Face Book or writing an email, I have a problem with typing along and all of a sudden my message is writing somewhere […]

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How To Fix Sudden Problems

[ad]Dear Computer Lady, I have searched your site and cannot find a solution. Please help! My son’s laptop (ASUS, Microsoft 7) has all of a sudden been dropping the wifi connection. It seems to only occur when he navigates to “Library” area. This area looks like it contains music, files, pictures, etc. Do you have […]

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Printing a PDF

[ad]Dear Elizabeth, I have been reading your emails for several years. Thank you for your help. This is my first email to you. My bank makes a schedule D tax form available for me on which they filled out the required information of my my investments. The print of the form (original) is in black […]

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How To Get Internet Explorer Back

[ad]Dear Computer Lady, I had a virus so I scanned my computer. I know little about computers, so I keep trying to figure out how to get rid of anything I shouldn’t have and have gotten rid of things I should have, namely Internet Explorer!!! Haven’t found the original cd that came with the computer. […]

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Image Editing in Windows 8

[ad]Dear Computer Lady, Windows Vista had a photo editing program that was great. Windows 8 sends me to Paint and it doesn’t work well at all. How can I find the old photo editing program on 8? Is it possible? I was referred to a download on MS but it gives the option of installing […]

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Printer Not Working in Windows 8

[ad]Dear Computer Lady, I have a new Acer computer that includes Windows 8 my printer will not work. I have a Lexmark X7350 printer that worked fine with my old computer. Is there something special I need to do as far as settings go in order to use my printer again. I would love to […]

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Do I Need a Firewall?

Dear Computer Lady, I have been using the free version of AVG. Recently I downloaded a trial version of Internet Security and it is going to run out tomorrow. I have tried to buy the AVG Internet Security 2014 -it does have the firewall activation where the free version does not. The payment transaction shows […]

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Windows Keyboard Shortcuts

[ad]Dear Computer Lady, Where can I find a list of all the “control/keyboard key” shortcuts. My friend has a Mac and uses them all the time, but I wasn’t sure if they would work on my Acer PC. Thank you so much for all the knowledge you share with those of us who don’t have […]

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How To Change Shortcut Icons

[ad]Dear Computer Lady, I am using Windows 7. So many of my desktop icons look the same, to your convenience, would you give me the step-by-step on how to change the ‘picture’ of some of them? My prayers are with you and my many, many thanks for all the knowledge you share. You’re the best. […]

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Will My Antivirus Protect XP?

[ad]Dear Computer Lady, I have been a reader for long time and just read your e-mail that came today. I and my husband both have Windows XP and have been reading about after April 2014 not being supported. Doesn’t our anti-virus and malware handle this. My Trend Micro Titanium Internet Security even had a newsletter […]

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