October 2014

Where to Find Malwarebytes

Dear Computer Lady, My computer was compromised, and somewhere in the fix, I lost my Malwarebytes Free Anti-Malware program. I had it for years, installed by the place that fixed my PC years ago. I download the free version, that I found in the search engine, but it only lasted about 30 days, and it […]

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Spark Trust?

[ad]Dear Computer Lady, I read your column every week! I was on your website today and opened the Spark Trust link because my wife’s laptop has become very slow. It scanned her computer and listed hundreds of problems! I expected malware but that was the only item that was clear. Before paying to have them […]

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Is Malwarebytes Needed?

[ad]Dear Computer Lady, I did a clean install of Windows, and everything seems ok again. I turned on Windows Defender. I have been advised to install Malwarebytes as well. What is your opinion on what is needed with Windows Defender? Thanks again, Brenda

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The System Cannot Find the File Specified

[ad]Dear Computer Lady, Can you, please, tell me how to get rid of the following Error Message ? I was not even LOOKING for any file !! The message comes up every time I turn on my computer. (using XP, 32 bit, plenty of disk space..) The System Cannot Find The File Specified I googled […]

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Read Only Files

[ad]Dear Elizabeth, I write children’s books so often have a large amount of text that I save and return to when I add to or change the story. Occasionally I find the file has been saved as Read Only and I can’t do anything with it, except make a copy with a new title – […]

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How To Pick A UPS

[ad]Dear Computer Lady, What type of UPS will I need to buy if I have 6 desktop PCs that need to run even just for 5 minutes? Thanks, Minoz

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Is It Safe to Use Older Office Programs?

[ad]Dear Computer Lady, Thank you for being such a Godsend over the years. You have helped me so much. My grandson-in-law recently replaced my computer with XP operating system to one with Windows 7 Home Premium. He downloaded Open Office on it. I had lots of Excel files on my old computer. He showed me […]

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Word Requesting Activation Code

[ad]Dear Computer Lady, I bought a new computer that had a trial version of the latest MS Word. After the trial period, I decided I preferred Word 7, I uninstalled the latest version of Word, then installed Word 7 which didn’t require an Activation Code. I’ve done this before when I upgraded my computers. Now […]

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How To Eject CD

Dear Computer Lady, My Dell laptop has a CD drive with a slot instead of a drawer that slides out, so there is no button to eject the disk on the side of the computer. Instead, I have always used the eject key on my keyboard. That key no longer seems to work, and I […]

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Windows Live Mail Errors

Dear Computer Lady, Why are there so many problems with LIVE MAIL lately? Many times it stalls and says Live Mail is not responding. On windows 7 & 8 (which I have on my computers) is Live Mail the only email browser I have? Thanks, Sharon

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