June 2016
Running Processes in Task Manager
Dear Computer Lady, There are programs constantly running in the background. I went to the Task Manager. Some have “LocalService”, others are different. Can I delete all of these running programs without causing problems? If so, how? Thank you, Dottie
Zbot Infection
Dear Computer Lady, I received an email from my ISP saying they have “identified that one or more of the computers behind your cable modem are likely infected with the Zeus Trojan/bot, also known as Zbot.” I have run the recommended removal tools AND NIS Full System Scans, Power Eraser, Malwarebytes (free version) and Microsoft […]
Local Area Connection IP Problem
Dear Computer Lady, As always, thank you for your very helpful newsletters! My question concerns my internet connection. Occasionally my computer (Windows 7) will not connect to the internet on start up. I’ll see the yellow triangle in the Network box on my task bar, click on troubleshoot problems and get the following message: Local […]
You Don’t Need To Buy Drivers
Dear Computer Lady, I keep getting messages wanting me to buy drivers before I can download windows 10. Should I keep windows 7 until my computer gives up, or pay for drivers for a 5 year old computer. I can’t really afford to buy at this time. Thanks, Liz
Using MS Office and LibreOffice
Dear Computer Lady, Every email from you is highly enlightening to us. Hearing the news from you that Libre can open Microsoft Office Works file, which Microsoft Office even cannot, I have an inclination to know whether we can use Libre Office, along with Microsoft Office. Kindly enlighten me. With Respectful Regards, Radhakrishnan
How To Create A Google Group
Dear Computer Lady, I use gmail to send out email. Until this week I have been able to send out group emails as a bcc. Now gmail has stopped that saying there is too much spam using gmail. I’m a teacher and send out lessons using group emails and now I am unable to do […]
The Secret To Removing Yahoo Spam
Dear Computer Lady, How do I get computer to erase my spams and trash? Had these done but it no longer does it. I have windows 8 Hewlett Packard laptop and Yahoo.com Carole
Zip Program For Windows 10
Dear Computer Lady, Is there a good free unzip program for Windows 10? Linda
How To Switch Sound To HDMI
Dear Computer Lady, We stream Netflix through our computer with Win 8.1, and, the sound only comes from the computer. How can we make it come through the TV? We are using an HDMI cable between the two. Diane
Microsoft Office With Windows 10
Dear Computer Lady, I recently bought an HP Notebook with of course Windows 10. I was told by the salesperson that I could not load and use the Office Home & Student 2013 with Word. She said that the only way I can get Word is to pay 69 dollars a year. When I got […]