July 2016

Windows 10 Start Menu Not Working

Dear Computer Lady, The start button on Windows 10 has stopped working. I tried every suggestion, I went to staples and they said they couldn’t help me. Help, Mary

Continue Reading

Change Your Email Password

Dear Computer Lady, Two of my emails have been hacked. Besides changing my passwords, is there any thing else I need to do? Thank you for all of your help, Jan

Continue Reading

How To Crop A Photo

Dear Computer Lady, I love your emails and your q&a’s that you send out. I have reached out before to you and you helped me solve a problem. So I’m asking again— How do I scan an old school photo 4″x5″ and resize it to post on Facebook? I have tried resizing it in Paint, […]

Continue Reading

IE Favorites To Chrome Bookmarks

Dear Computer Lady, I recently changed from Internet Explorer to Chrome. I had quite a few ‘favorites’ saved in Explorer. Is there a way to have my settings transferred to Chrome? And is ‘bookmarks’ in Chrome the same thing as ‘favorites’ in Explorer? I appreciate your newsletter; you write for those of us who have […]

Continue Reading

The Secret To Quickly Locking Your Computer

Dear Computer Lady, How can I quickly set the password on my computer when I walk away from my desk for a few minutes? It is time consuming to log out and then back in every time I need to check the printer, greet a customer or use the restroom. I’m using Windows 10. Thanks, […]

Continue Reading

Blue Screen On 6 Month Old Laptop

Dear Computer Lady, Got a new HP touch screen laptop (w/Windows 10) last Christmas, 2015. Now, my 6 month old laptop computer will only power up to a blue screen, with a small message box, that tells me I need to insert the installation disc and reinstall everything! This new laptop did NOT come any […]

Continue Reading

The Secret To Finding The Control Panel in Windows 10

Dear Computer Lady, Is there a way to access the old control panel in Windows 10? That would make my computer easier to use now that I have upgraded to 10. Thanks so much, June

Continue Reading

Advice For New Computer

Dear Computer Lady, I love your information, I would like your advice on purchasing a new computer. Is this the time of year, what model and version of windows would you recomend, what store the best? I would appreciate all the help, even if you say wait till the first of year. Thanks alot, Nancy

Continue Reading

Storing Photos on Old XP Computer

Dear Computer Lady, I have an old laptop running XP. If I uninstall my internet provider, can I use the computer to store pictures on it? I want to use it as another source of hard drive space. If I can will I have to worry about infections? Thanks for your help, Beverly

Continue Reading

Coupon Sites & Security Software

Dear Computer Lady, Love your newsletters..A great help especially to us technology challenged! I am using Avira Free version of antivirus since Nov. 2015..I have it set do a full scan weekly. I am using Windows 7 pro on my desktop. I print coupons from the most popular sites. I use CouponMom.com, Couponsuzy.com, and a […]

Continue Reading