September 2016

How To Backup Thunderbird Messages

Dear Computer Lady, I am using Windows backup to keep my files backed up. I have found where my pictures, documents and favorites are stored, but I am not sure where the emails and contacts are kept. I am using Thunderbird, and when I asked at the store, the tech told me that Thunderbird messages […]

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How To Find IP Address in Windows 10

Dear Computer Lady, I have a desktop computer with Windows 10. I am trying to set up a program that needs me to enter the IP address. How do I find the IP address of my computer? Thank you, Traci

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How To Select Multiple Pictures

Dear Computer Lady, I have read your newsletter for years and now I have a problem for which I know you will have an answer. I wanted to highlight a lot of pictures to move them to a program, I started highlighting them on by one with my finger holding down the control button, however […]

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Installing Word 97 in Windows 10

Dear Computer Lady, I’ve appreciated your advice for a long time. Thanks for your column. I bought a new computer last fall, finally, Win 10, and have been fighting with Word 2016 ever since. I finally gave up and installed my old Word 97, which worked fine except for the annoying message that popped up […]

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Windows 10 Update?

Dear Computer Lady, I didn’t sign up for Windows 10 update during the “free download” period. Is it necessary for me to have it? If so, is there a way for me to get it for free? Thank you, Gail

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How To Create A Group in Gmail

Dear Computer Lady, I belong to a quilting group and need to send all 12 girls updates and messages. I’m having trouble grouping the contacts together under a quilting group. It takes so much time to send each one individually. I use a mini iPad and use my gmail account. I have googled some instructions […]

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How To Use Word Documents on New Computer

Dear Computer Lady, Your newsletters are terrific. Thank you! I just purchased a 2 in 1 laptop that has Windows 10 as the operating system. My issue is how do I open & edit my Word documents I’ve saved onto a USB drive from my older computer? They were all saved using Microsoft Word 2013 […]

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I Can No Longer Burn Music CDs

Dear Computer Lady, I so enjoy reading your newsletters. I have learned so much. I now have a problem/question. I have Windows 10 and noticed that I can’t burn music to a CD any longer. I have tried burning in 3 programs already – WMP and the program that came with the computer (HP) Cyber […]

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How To Backup Photos

Dear Computer Lady, I’m confused…Carbonite is a sponsor(?), yet you’ve recommended Acronis for backup. I signed for Geek squad and am disappointed in the results. What to do? My wife wants her photos backed up. I used a CruzerGlide 32 GB Sandisk to copy from my mainframe and the files backed up but then wouldn’t […]

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The Easiest Way To Backup

Dear Computer Lady, When my “stupid” computer was not well, I took it to a commercial shop to be fixed. They asked if I had done a backup and I said ( because I didn’t know how) No. After charging me for an external hard drive, they did the backup on the hard drive. I […]

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