May 2017
Setting File Explorer View in Windows 10
Dear Computer Lady, Thank you for all the wonderful help and advice you provide! Here’s my question: With previous versions of Windows, I could change my default “View” of files to List, Details, Large Icons, etc. I could change the view once in one place, and it would be changed everywhere. Is there a way […]
Issues Forwarding to A Group in Outlook
Dear Computer Lady, Thanks for all the information I have received over the years. I have a Dell desktop with Windows 8. I use Outlook for email. I have set up a group of addresses for email to multiple people and now find that I cannot edit [either delete or add] to customize the email […]
Chrome Error
Dear Computer Lady, I have to update Chrome. I don’t know the version, but Chrome says there is an error. Thanks, and keep up the fantastic work you do tinindian
Thunderbird VS Gmail
Dear Computer Lady, You have often recommended Thunderbird as an email client–I agree that it’s an excellent program and used to use it myself. However, few years ago I switched to using Gmail as a client. It can be set up to retrieve mail from multiple providers, has close to unlimited storage space, is very […]
Can You Upgrade an SSD?
Dear Computer Lady, I have an HP split 13×2 (13-m110dx) computer with a 128gb SSD. Can i put a bigger SSD in it? I think I read somewhere that it would not recognize anything bigger than 128gb. Alan
Prompt to Install Windows 11?
Dear Computer Lady, For the last 10 days or so when I boot up my Windows 10 Dell laptop I get a prompt to install Windows 11. I haven’t seen you address this new edition. What do you think? Thanks, Nancy
Fake Virus Warning
Dear Computer Lady, I need help as fast as possible. I know that this is 99.99% likely to be a scam, but it literally locked up my computer, and lagged out my mouse. I was looking up something on a wiki for a game and this warning popped up for a Zeus virus. It says […]
Wanna Cry Ransomware
Dear Reader, I’m sure you have heard by now about the newest ransomware outbreak, WannaCry. I think the name is pretty descriptive. Many of you have called and written about it over the past couple of days. How can you make sure you are protected? There are two things you need to do.
Resetting User Password
Dear Computer Lady, I’ve converted to Windows 10 & since then am unable to log in as a user,(forgot my password) though I can as administrator. Initially, I follow the prompts asking for the USB thumb drive to be inserted to make another password. And then, I’m asked to put in a disc. I have […]
Changing Email Providers
Dear Computer Lady, I have an e-mail account with one provider but I am finding things I do not like about it and would like to go with another provider for a free e-mail account. Before cancelling or making any change what should I be aware of? Will I be able to save or retain […]