June 2017

Chrome vs. Internet Explorer

Dear Computer Lady, My question today is about Chrome vs. IE. I am used to IE and happy with it, but everyone tells me to change to Chrome, even my favorite concert hall doesn’t allow me anymore to order tickets online because their system works only with Chrome. I run W 10 and my email […]

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Running AVG & Malwarebytes

Dear Computer Lady, I have AVG installed on my computer. I also have AVG Tune Up and Malwarebytes. Was having a problem with Tune Up, it kept leaving me messages saying my trial was over and I should buy it, so I contacted AVG and we straightened things out. While on the phone with a […]

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How To Transfer Photos from iPhone to Windows 10

Dear Computer Lady, How do you down load photos and video from your iphone to windows 10? Thank you, Andy

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How To Remove WIndows 10 Login Password

Dear Computer Lady, How do I remove the password from my Windows 10 computer if I am using a local account instead of a Microsoft account? Thanks, Ken

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How To Change From Microsoft Login To Local Account

Dear Computer Lady, How do I switch my Windows 10 login from a Microsoft account to a local account? Thanks, Ken

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Can I Boot Into Windows 10 Without a Password?

Dear Computer Lady, Is there a way to boot Windows 10 without putting in a password? Thanks, Ken

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Hard Drive About To Crash

Dear Computer Lady, My desktop computer just gave me a message that my hard drive is ready to crash. Can I attach an external hard drive to backup all the files? Then can I use the external drive to run the desktop? Or do I need to replace the original drive? Any help you can […]

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The Blame Game

Dear Computer Lady, I have recently had issues with my PC in being able to view certain programs or to operate them at all. I use Windows 10. I suspect this is the culprit. I have been using Turbotax for years. MY 2016 version worked at first then stopped allowing me to access it at […]

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iPad Music Question

Dear Computer Lady, Hi, I’m new at saving music on my iPad & I have somehow downloaded 3 full albums When I meant to just choose a few songs. Does this affect my storage, or cost me battery time? If not then I don’t want to delete them. Thanks, Pat

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How To Update Vista Tower

Dear Computer Lady, I have an old Vista desktop! Is there any way to get it up to date so that Chrome can be updated? Or, would it be best to just get rid of it and buy a new desktop? I’m retired and we barely get by on Social Security, but my computer and […]

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