July 2017
Missing Emails on iPad
Dear Computer Lady, I have read your letters for years and years, possibly from the time when you were just getting started. I’ve learned many valuable tips and helps from you. My current question: I am subscribed to your list, and your messages always come through on my HP pc. Even though I receive […]
Mistaken iPhone Purchase
Dear Computer Lady, I was playing a game on my iPhone the other day and accidentally bought a five dollar item in the game. Is there any way to undo the purchase? Thanks, Neala
Can’t Get Into Facebook
Dear Computer Lady, I have not been able to get into my Face Book since I got a new computer several months ago. Still get it on my old computer. I believe the problem may be because I signed up with an old email address because they want to send a text to me at […]
Windows Logo & Letter R
Dear computer lady, Thank you so very much for all the helpful info throughout the years. You are very much appreciated. I am in my 70s and not very computer savvy. Recently I had a popup on my computer repeating my computer was infected with a virus, and for me not to close my computer […]
Laptop Won’t Stay On
Dear Computer Lady, I discovered too late my laptop, HP Pavillion, was not charging the battery. Now it won’t turn on and stay on. Lights indicate on but then immediately go out. Where do I go from here as the battery is only a little over 6 months old. I usually use it plugged in […]
Lost Email Folders
Dear Computer Lady, I have a question regarding email. I move the emails that I want to keep in folders I have created and have been doing it for years with no problems. I just went on vacation and shut down my computer before I left. No one had access to my computer while I […]
Will Removing Cookies Increase Speed?
Dear Computer Lady, We have Verizon DSL, windows 10 & very slow speed. We were advised to remove “cookies ” to increase speed by making more room. Do you advise this ? If so, how do we do this? Thank you, Pat
There is no Email Program Associated…
Dear Computer Lady, I am 61 and not computer savvy and have no one to help me. When I am on a website or email & want to send something I get this message ” There is no email program associated to perform the requested action. Please install an email program or, if one is […]
The Safe Way to Disable Startup Items
Dear Computer Lady, I love reading your newsletter. I am using windows 10 and I am happy with it. Yesteryear I monkeyed a lot with MSDOS internals. However I am afraid to monkey with windows 10 more than a little bit. I do not want to rebuild. Can I use program bcdedit at the command […]
Can I Use More Than One Virus Program?
Dear Computer Lady, Is it a good idea to have more than one virus program on my computer at the same time? I have AVG & Malwarebytes. Spectrum is offering a free virus program for customers of Spectrum and I was wondering if I should take advantage of this free program as another level of […]