The Easiest Way To Backup

Dear Computer Lady,

When my “stupid” computer was not well, I took it to a commercial shop to be fixed.

They asked if I had done a backup and I said ( because I didn’t know how) No. After charging me for an external hard drive, they did the backup on the hard drive. I have the drive but I have never looked on it and my question is:

Should I use this hard drive to do a backup and if so, what do I need to do.

Since I retired I seem to be forgetting all the computer stuff I knew (course, computers have changed a lot too). You make this info seem so easy but it is very confusing when you have been away from everyday use.

Thank you so much for all you do, Wanda

Dear Wanda,

Yes, you should use the external hard drive to do occasional backups.

I would suggest that you get an easy to use backup program like Acronis True Image to use with your external hard drive.

You can safely purchase and download True Image here:

Acronis True Image 2016

Simply install Acronis, connect your external hard drive and use the program to backup your entire PC to the external drive. It is really pretty easy.

When you start Acronis, you will see a window with “Entire PC” already selected for you. Just click on “Select Destination”, click to select your external hard drive, then click the “Back up now” button in the lower-right corner of the window.

In the future, you (or the computer shop) can use that backup to access specific files, or to restore your entire computer.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • bettyboop330
    • September 7, 2016

    I have been pleasantly surprised with the Backup function in Windows 10. I had always had problems, and discovered that my external hard disk was causing them. Now I got a new external hard disk – WD Elements. I found out how to do the backup from a site called So far I have only done the backup for data files, although the program will also do the whole computer. My son has always told me that data backup is sufficient. I wonder what your opinion is. My external hard disk holds 2 TB (which actually seems to be 1.81 TB, but never mind). I always found the Backup function on Windows 7 very user unfriendly, so the new version is a great improvement.

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