Dear Computer Lady,
Thank you so much for all you do, It’s amazing how much knowledge you have!!
My question is that I have important documents that were saved as PDF files and now they won’t open. Say’s unable to open – corrupted. I can’t reproduce these docs and need to open them. Is there a program or a way to fix this?
I hope you can help!
Thank you, Frank
This is the perfect time to use your backup (you do have one, right?)
I don’t know of any utility that will fix a corrupted PDF document, but if you have been using Carbonite to backup, you can simply login to your Carbonite and download a previous version of the file.
Or, if you have a local backup, go into an older backup and retrieve the files.
If you don’t have a backup plan (or two) in place I don’t have any answers for you. I would have to take a look at your computer and/or your files to try and figure out what caused the corruption and if anything can be done to reverse it.
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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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