Antivirus
Trouble Uninstalling AVG
[ad]Dear Computer Lady, I have been following you for a while and enjoy your responses. Right now I have a problem with AVG. I have been using it for a few years with no problems. About three weeks ago it stopped working. Nothing. Would not even start. I tried installing a new version Would not […]
How To Remove A Keylogger
[ad]Dear Computer Lady, I have reason to believe that someone installed a keylogger on my laptop. I was told by a computer repairman that malware bytes detects those and deletes them but I cannot see where they would find that info. how can I remove a keylogger off of my laptop? Your faithful follower, Julie
Do I need Antivirus and Antimalware?
[ad]Dear Computer Lady, Just got a new laptop and wondered if I need both AVG (I have the paid version) and a Malware program on my computer. Thank you, Brenda
Homeland Security Virus
[ad]Dear Computer Lady, The computer has been taken over by a virus that shows a page that says it is homeland security, which we know it isn’t and it demands three hundred dollars within forty eight hours. He couldn’t shut it down so he unplugged it. It is sitting there while we research how to […]
Are There Hazards to Subscribing to AVG Internet Security?
Dear Computer Lady, Can you tell me the hazards of subscribing to AVG 2014? So far I have been satisfied with my regular AVG Free Scan. I am just wary nowadays that something will be “slipped in” on me when I let down my guard!! (Such as the tool bar they talk about installing!!) Thank […]
Computer Protection
Dear Computer Lady, We called Norton about a problem we were having and were connected to a support person at iYogi. The problem was resolved by giving access to our computer and we then purchased a contract from them to handle any issues that arose. Every time we are in communication for one reason or […]
Giving Control To Tech Support
[ad]Dear Computer Lady, I updated AVG.com which I had purchased originally. I kept getting pop-ups after I did this. I tried to contact them and I ended up with a company called Lester.com and a service in the Uk called guru. I gave control to the person and I became concerned about giving control to […]
My Search Has Been Hijacked!
Dear Computer Lady, Here’s the problem I am having. Whenever I use a search engine, it doesn’t matter which one, a majority of the time when I click on the link of what I am looking for (I always use right click and open in a new window) it will open but to some other […]
Why Do I have Green Check Marks?
[ad]Dear Computer Lady, I love your site,. THANKS All of a sudden my desktop shows green check-marks on all sites I have there. Did I do something wrong, or, do you have an answer why this is happening. Margaret
Unwanted Antivirus Programs
Dear Computer Lady, Thank you for your newsletter – I stumbled on you about a year ago and I really appreciate your approach to helping people like me who like to dabble on their own equipment and software. My question: I use AVG as my protection software, I even purchased the advanced plan and my […]