Dear Computer Lady, We are farmers in the middle of nowhere Iowa. Our only options for internet are phone line at less than 56k or fixed broadband. We had Verizon broadband but they discontinued service. Next was a midwest company that got bought up by Rise broadband. We had just horrible service with this. Now […]

Dear Computer Lady, I have Windows 10 and Microsoft Office 2016. I have tried to send a document via email from Word. I get a message that states there is no email program associated to perform the action. Please install an email program. When I go to my Default Apps and then to email, Google […]

Dear Computer Lady, I am a yahoo mail user and now am asked to agree to their Oath TOS, which seem to allow them to look at everything on my e-mail, gather billing and payment information, track where I go and what I look at whether or not I am “on” Yahoo and pass along […]

Dear Computer Lady, I love your informative newsletter. When I get an unknown email is it safe to click Unsubscribe? thanks in advance, Lisa

Dear Computer Lady, Something is driving me bananas. I have a fairly new Lenovo Desktop computer with Windows 10. My email comes through Gmail. All of a sudden when I open something I get this popup add that comes up sometimes in the middle of the page, sometimes off to the side, but VERY annoying. […]

Dear Computer Lady, Hi! I am using HP Window 10 gmail. I write often with siblings and at times make mistakes in which I go back to the paragraph to correct a word. So I put the arrow behind the word and use the backspace key to delete the word. This works fine but sometimes […]

Dear Computer Lady, I have Windows 10 and am still able to use Windows Live Mail, which I really like. My question is when filtering out junk mail, I have the option to “add sender to blocked sender list” and/or “add sender’s domain to blocked sender list”. Most of my junk mail comes via yahoo.com […]

Dear Computer Lady, I am using Mozilla Thunderbird on my new laptop. All new emails show at the bottom of the page. Is there a way to reverse that so that the new ones are at the top? Thank you for your help, Wendy

Dear Computer Lady, Thank you for helping your readers solve many computer problems over the years. I have Windows 10 and Thunderbird. Whenever I click on Thundrbird I get the following message in a box: “Mail Server Password Required,” and “Enter your password for XXXXX@sbcglobal.net on imap.mail.att.net.” To send out an email I get the […]

Dear Computer Lady, I love reading your newsletter as I am not a computer literate person and it helps me a lot. My question is when I want to log into my email I keep getting this Yahoo, New Privacy and Terms letter. I always click on I’ll accept later and then I can go […]