Dear Computer Lady, I want to download a video file (of my husband’s memorial service) from my granddaughter’s Facebook page. She gives me permission but I don’t know how. I have a Windows 10 Toshiba notebook. If it cannot be done on mine, what kind of computer can it be done on? Thank you, Beverly

Dear Computer Lady, Sure hope that you can help with Facebook question. Just recently, Facebook has been telling me that “Your account was logged into from an unrecognized browser or device.” It has only been me logging into Facebook because when an email shows up from Facebook, it shows the time that I logged in […]

Dear Computer Lady, How do you delete a post on Facebook? Thanks, Margaret

Dear Computer Lady, A friends picture came up where you are asked to confirm, I stupidly, not thinking confirmed. Then saw where my friend wrote someone was using her to befriend people. I unfriended one of them but I may have unfriended the wrong one. what is going to happen? What do I do? I […]

Dear Computer Lady, Is it safe to use Facebook Messenger to transfer money to a friend or family?” I once used a debit card to purchase something on Facebook; not Messenger; and I shortly thereafter had my number stolen by someone in Great Briton who made a lot of purchases on it but I was […]

Dear Computer Lady, I have been reading your helpful hints for many years and appreciate your answers. On Facebook the box on the right hand side that is always there with the listing of those ready to chat is annoying . Is there a way to remove the chat list of names? I tried several […]

Dear Computer Lady, I hope you can answer my question as Google can’t. I have googled this on several occasions but still no answer. I am on Facebook and I need to install Messenger, but I read somewhere that if you do, anyone anyplace can read your emails, and I do have PI in some […]

Dear Computer Lady, When I am on FB and someone comments on something I posted but I am not looking at at the moment, the page pops up and will not leave. If I click on any spot or link the pop up page will not leave. How can I stop this. I have to […]

Dear Computer Lady, I have not been able to get into my Face Book since I got a new computer several months ago. Still get it on my old computer. I believe the problem may be because I signed up with an old email address because they want to send a text to me at […]

Dear Computer Lady, Recently one of my Facebook friends contacted me and started to chat. It didn’t take me long to realize it really wasn’t my friend, but someone trying to make me think it was my friend and they wanted me to send them money. This doesn’t seem right, what can I do to […]