Hardware

USB Stick Write-Protected

Dear Computer Lady, Hi. I wanted to format my USB stick on my PC but it keeps on saying the media is write-protected. I really need help and I don’t know what to do, please help. Osibaht

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How To Setup Your Monitor

Dear Computer Lady, We just purchased a Dell 27″ PC monitor, but now we are having troubles getting it setup so we can see everything on the screen??? It is too wide and some things are off the screen. HELP, please, Thanks ~ Lois

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Laptop Is Slow To Charge

Dear Computer Lady, Last night about 8:30 I started charging my computer, it was at about 17%. When I went to bed about 9:30 it was only about 50%. When I got up at 4 it was about 95%. Do you think it’s the charger or the computer? Thanks and have a good day. Carolyn

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Wi-Fi Will Not Stay On

Dear Computer Lady, I can no longer connect to a Wi-Fi network. The problem seems to be that the toggle switch in setup for Wi-Fi will not stay in the On position. Click it and it goes from on right back to Off immediately. Any ideas? Thanks, Steve

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What About Chromebooks?

Dear Computer Lady, What do you think of Chromebooks? I bought one 6 months ago and I love it! It boots very quickly, no viruses or malware, no bloatware, automatic updates, no software installations, no complicated OS, no slowing down, fast charging, safe from hackers, inexpensive, etc. I have had a Dell PC and a […]

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I Can No Longer Burn Music CDs

Dear Computer Lady, I so enjoy reading your newsletters. I have learned so much. I now have a problem/question. I have Windows 10 and noticed that I can’t burn music to a CD any longer. I have tried burning in 3 programs already – WMP and the program that came with the computer (HP) Cyber […]

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Laptop Charging Port Repair

Dear computer lady, I have an older laptop that was dropped with the power cord attached. I thought that the end of the power cord had bent, and i needed a new cord. I took it to the store where i purchased it, and found out that it’s not the power cord, but the prong […]

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Local Area Connection IP Problem

Dear Computer Lady, As always, thank you for your very helpful newsletters! My question concerns my internet connection. Occasionally my computer (Windows 7) will not connect to the internet on start up. I’ll see the yellow triangle in the Network box on my task bar, click on troubleshoot problems and get the following message: Local […]

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How To Switch Sound To HDMI

Dear Computer Lady, We stream Netflix through our computer with Win 8.1, and, the sound only comes from the computer. How can we make it come through the TV? We are using an HDMI cable between the two. Diane

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How To Disable Trackpad

Dear Computer Lady, I have a new-ish laptop. I always use a mouse because I can’t cope with the silly little track pad thing they have on laptops. How can I turn off the trackpad, or maybe there’s another way to solve my problem. When I’m writing something, often the cursor jumps up to a […]

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