Dear Computer Lady, First I would like to thank you so much for your expertise. I have been getting your newletters for years. I just bought a Dell Inspiron 15 5000 Series Laptop computer. There appears to be no sleep option for the computer, just hibernate, shutdown and restart. Do you know why this might […]

Dear Computer Lady, Please help an old lady. I am trying to install adobe reader with no luck. The bottom line seems to ‘acro read 51 not found.’ I have no idea what that is or means. Please advise, blessings Peg

Dear Computer Lady, Do you ever give any Apple information in this newsletter? Thanks, Jean

Dear Computer Lady, I not computer savvy, so I have a question. How do I move a line or sentence in a document I create up or down? For instance, If I placed a large space between a line and I want to move the line up, how do I do this, or move it […]

Dear Computer Lady, I’m a long time subscriber. Ran into a problem last week. Running Win10 Pro, Firefox. I accidentally struck a number of keys on lower left side of keyboard. Both monitors went black and then came back in about 30 seconds. When I try to add a new FOLDER (right click on desktop) […]

Dear Computer Lady, I read and enjoy your newsletter. I also use a lot of your tips. I do have a problem. I use MS Word 2016 and would like to know if and how to send a Word document to my desktop. Thanks for all your help, Julian

Dear Computer Lady, I recently started using Firefox and have been able to navigate through most of the features. One problem I’m having is when I magnify a page and open a new one, the magnification on the new page keeps resetting to 100%. If I have been on the page before, it remembers the […]

Dear Computer Lady, I was playing a game on my iPhone the other day and accidentally bought a five dollar item in the game. Is there any way to undo the purchase? Thanks, Neala

Dear Computer Lady, How do I remove the password from my Windows 10 computer if I am using a local account instead of a Microsoft account? Thanks, Ken

Dear Computer Lady: Thank you for all your help and advise over the years. I have had Windows 10 since last year. Recently when I signed on the icons on the desk top were completely different. They were at least twice in size, out of order and some of them were missing. Someone told me […]