Windows XP

Clean Install of Windows XP

Dear Computer Lady, I have been trying to reformat my old computer..but every time I try..I get a message that the process cannot proceed that the information on the Windows XP cd is less than what I have installed since the Win cd is 2002 w/ SP1 and I have SP 3 installed…the note has […]

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How To Run Scandisk

Dear Computer Lady, My computer told me to run scandisk.  I have  XP.  HOW DO I RUN THIS?  THANK YOU, Dpaul

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Can’t Shut Down Computer

Dear Computer Lady, I Have a Windows XP. I can not shut my computer down using the start button. I have to use my button on my modem. It keeps on starting back up. We were on the phone with a hp tech for 2 hrs and never got our problem fixed. Now we cant […]

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Can’t Uninstall A Program

Dear Computer Lady, I have windows XP. Norton wants me to remove Panda 2005, but I cannot remove it from “Add or Remove” What should I do? Betty

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Service Packs

Dear Computer Lady, I have windows service pack 3 installed. Question is this, on my control panel service pack 2 is still there. Can I safely remove it to clean up some space, or is it best to leave it there? I enjoy your site very much, I have learned so very much from reading […]

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Missing Recycle Bin

Dear Computer Lady, I think I accidently deleted my recycle bin from the desktop!!! I was trying to delete the items in the bin, however, I must have clicked on “Delete the Recycle Bin”. It did ask me if I wanted to delete and of course I wasn’t paying attention and hit “OK”. Where do […]

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Slow Starting Computer

Dear Computer Lady, Thanks so  much for the service you offer via your newsletter. I’m not entirely a novice at the computer, but neither am I a whiz. Yet there are some things that just have me stumped. This particular issue is really getting to me. I have Windows XP, and when I turn on […]

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Registry Questions

Dear Computer Lady, What is the Windows XP registry? How can you see how it works, and is there anyway to clean it up if necessary? Are there any decent programs available to clean it up? Thank you in advance for your assistance. Respectfully, Robert

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XP Won’t Update

Dear Computer Lady, I am running Windows XP on my desktop computer which is my primary use computer. Several times over the past few months when I have received notice of updates and download them, my computer messes up and I have to boot it up in the safe mode and restore it to an […]

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Can’t Click the OK Button

Dear Computer Lady, I increased the size of my icons & mouse pointer using Control Panel–Personalization—- I made it too large & want to go back to just large. My problem—the print is so large, when I try to change back to just large I cannot go down to the bottom of the screen to […]

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