Did Windows 10 Disable My DVD Player?

Dear Computer Lady,

Last summer when I upgraded my computer from Windows 7 to Windows 10 my CD/DVD player stopped working and I sure would like to have it working again.

I have a Dell desktop computer that is about 8 years old. Do you think the upgrade is preventing the player from working or is it because my computer is old and just needs repairing?

Thank you for any light you might shed on this problem and thank you for all the help you’ve given me through the years.


Dear Linda,

I don’t think that the upgrade is preventing your CD/DVD player from working.

It is much more likely that the drive has stopped working. Any components inside your computer that have moving parts are more likely to fail than components that don’t have moving parts. Since your CD/DVD drive spins the disk, it will eventually wear out.

The same goes for your hard drive, which has platters that spin, and read/write heads that move across the surface of the platters.

In a desktop computer, it is a fairly simple process to have your drive replaced. At the same time, you might want to make sure your hard drive is in good condition. At the very least, make sure you have a good backup in place.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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