I just read your newsletter praising Gmail. I agree, but am confused by the new changes that happened very recently.
I now have 3 tabs across the top of my email window…. primary, social, and promotions. In the promotions area, I now get all sorts of email from business and places I’ve not heard of before. These emails do not have the box in front of them so one could easily check and delete. I’ve found you need to click on them and then choose “dismiss” to get the email to go away. What exactly does dismiss mean? Why can’t we delete? And why do I get more of these (several a day) “mystery” emails in this new version of Gmail?
Thanks for your help over the years. I purchased your e-book to help me choose my new computer last spring. It helped tremendously and I love my new computer!
The changes in Google were an attempt to help us organize our email, and to sneak in some extra advertisements.
That’s exactly what those extra, “email messages” are. They are advertisements made to look like emails. You can either ignore them like you do the ads in the right-hand column, or dismiss them like you have been doing.
I, personally did not like the three tabs, so I turned them off. Fortunately, Gmail does give us that option. Here is how:
1. From your Gmail page, click on the gear for settings in the upper-right corner of the window.
2. In the drop-down menu, click on “Configure Inbox”.
3. Here, you can select which tabs you want to appear, or if you remove all of the checkmarks except, “Primary”, you can go back to your old Gmail interface.
4. When you have finished making your selections, click on the “Save” button.