How Do I Get E Mail Unstuck?

Dear Computer Lady,

I have Windows Live mail now.

Recently, I forwarded an email to several and got the wrong email address on one. Now I get an error message every day that tells me the mail couldn’t be sent and why.

How do I get rid of this?

Also, for some time now, each time I close out of email, I get a message telling me I have unsent messages and asking me if I want to send now.

Thanks. Love your hints! Terrie

Dear Terrie,

Actually both of your error messages are related to the same problem, and I am happy to be able to tell you that the solution is rather simple.

The problem is that you have an unsent message stuck in your outbox. All you have to do, is delete that unsent message!

Just open Windows Live Mail, and click on the “Outbox” folder in the left column.

In your outbox, you will see the message that is not able to be sent.

Right-click on this message, and click “Delete”.

Once the message has been deleted, you will no longer get messages telling you that the email can’t be sent, and you will no longer get the unsent messages alert when you close your email program.


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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • DiggerP
    • August 18, 2012

    Just another solution: Since I don’t like to lose an email ,especially if it’s a long one, I prefer to transfer the “culprit” to Drafts.
    Once there ,open it and correct the email address,
    then send it again.
    Saves typing a whole new email 🙂

    • Nancy
    • August 19, 2012

    Try this. I believe you said you sent the e-mail to ‘several’ people. If the e-mail still sits in your Outbox. Open the unsent e-mail in our Outbox. Then ‘remove the wrong address’ and hit send. This works in Outlook express.

    Nancy from Tucson AZ

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