Links not Working


Dear Computer Lady,

For some reason, links in my e-mail no longer work. They are underlined in blue, but when I click on them, nothing happens. 

I used to be able to click on the links and go right to the website.


Dear Jane,

This seems to be a common problem with Outlook Express e-mail, and I was able to find the answer on their website.

Here is the article:

Hyperlinks Do Not Work in Outlook Express or in Word The information in this article applies to: Microsoft Windows XP Home Edition Microsoft Windows XP Professional

SYMPTOMS In Microsoft Outlook Express and in Microsoft Word, hyperlinks appear in underlined blue text, but when you click a hyperlink, nothing may occur. 

RESOLUTION To resolve this problem, follow these steps: Click Start, click Run, type the following command in the Run dialog box, and then click OK: regsvr32 urlmon.dll

Repeat step 1 for each of the following commands:

regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll

STATUS Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. 



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