[ad]Dear Computer Lady,
I use Outlook Express for my e-mail on Windows XP. I receive many attachments in e-mail messages that have been removed by Outlook Express for “possible” harmful content. Some of these e-mails are important word or text files that I need to retrieve. Is there a way to “clean” these files so I can open them or to shut off this Outlook Express feature, so the attachment will come through? Just a side note, I use Norton anti-virus and Lava Adware spy removal software.
Thank you, Carol
This is the number one, most asked question on my site!
In some of the Windows updates for Outlook Express, this security setting is automatically turned on for you. This is done to protect your system from viruses, since most of them do come in the form of e-mail attachments.
You can turn this security setting on or off in Outlook Express using the following method:
1. In Outlook Express, click on Tools in the menu bar then click on Options, and then the Security tab.
2. Click to place or remove a check mark from “Do not allow attachments to be saved or opened that could potentially be a virus”. Click “OK”.
As long as you keep your antivirus program updated every week, you should not have to worry about viruses.