Read Receipt Stopped Working

Dear Computer Lady,

I am using live mail in windows 7 and have it set up to request a receipt for the e-mail I send.
When I first got the computer a year ago it worked. All of a sudden it stopped working.

Is there an easy fix without re-installing?

Thanks for helping me with my computer, Rose

Dear Rose,

While there is no “official” answer for your problem, I have found that sometimes, when an option no longer works, it helps to turn the option off, save the changes, then turn it back on.

So, in your case, go into the options, turn off the read receipt option, save your changes, then go back into the options and turn it back on.

If this doesn’t work, then your next step would be to re-install Live Mail.

Elizabeth

 

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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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