Dear Computer lady,
I am an elderly senior, using both Yahoo & Gmail e-mail. I have used them for years but now both are requesting that I submit a cell phone no. for added security.
Is this safe info to submit to them & some of us do not use or have a cell phone so what can we do? We do not want to lose our e-mail privileges.
Thank you so much for your most valuable help & service that many of us do use!
Yes, it is safe to submit your cell phone number for email security. In the event that you forget your password or it becomes corrupted, one of the ways you can reset the password is through a text message to your cell phone.
If you don’t have a cell phone, however, don’t worry. I don’t believe that either of these providers are making it mandatory to submit a cell phone, and you don’t want to submit a phone number that can’t receive text messages like your home phone because then you would not be able to reset your password with the phone number… believe me, I have tried that and it didn’t work.
One alternative would be to submit the cell phone number of a relative that you trust, and would be able to work with in the event that you lose access to your email.