Unblocking Email Pictures

Dear Computer Lady,

Everyone of my e-mails comes through with a yellow line above the message portion. I have to remove in order to see everything on it.

How can I get rid of this?

I am using Windows Mail. We have Windows Vista on our computer.

My computer geek says to go to message and then junk mail and then put message or sender on safe sender’s list but that doesn’t work. Any suggestions??

Margaret

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Dear Margaret,

You can turn off the blocking of pictures in HTML messages, but before you do, you should make sure that you have a good antivirus program installed and updated. Allowing all pictures in your email to be automatically opened, will leave you a little more at risk for a virus infection.

In Windows Mail, just follow these directions:

1. Open Windows Mail.
2. Click on “Tools” in the menu bar, then click on “Options”.
3. Click on the “Security” tab.
4. About halfway down the Security page, there is a section that says, “Download Images”. Click to remove the check mark in front of, “Block images and other external content in HTML messages”.
5. Click the “OK” button at the bottom of the window to save your changes and close the window.

If you are using Windows Live Mail, it is a little different:

1. Open Windows Live Mail.
2. Click on the tab to the left of the “Home” tab.
3. In the drop-down menu, point to “Options” and then click on “Safety Options”.
4. In the, Safety Options, dialog box, click on the “Security” tab.
5. In the “Download Images” section of the page, click to remove the check mark in front of “Block images and other external content in HTML email”.
6. Click the “OK” button at the bottom of the window to save your changes and close the window.

Elizabeth

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Comments

    • Tony
    • December 8, 2011

    Dear Computer Lady

    I enjoy your newsletter articles as they are quite educational for such a neophyte as I. Reading the article on blocked pictures in email for the various ISP’s except AOL emails … can you please provide the instructions for us AOL’ers … Thank You, Tony

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