[ad]Dear Computer Lady,
For the last 2 months my toshiba pc, running win vista, keeps doing a startup repair every time i start it, but then it tells it could not fix it and to send info to microsoft, and then it shuts down.
I start it again and 50/50 it starts up,,but not always and it goes for another restartup repair.
I’m going crazy over this. Pc is only 2-3 yrs old.
Many thanks for your great newsletter, and your help
Rena in fla
Dear Rena,
I would have to take a look at your computer in order to know for sure what the problem is, but it sounds like you could be having hard drive issues.
If your hard drive is developing problems, the most important thing to do, as soon as possible, is to backup your files! If you don’t know how you backup your files, your local computer repair shop will be able to help you with that.
Once your files are safe, you can get some diagnostics done on your computer. I have two guesses based on the symptoms you describe. Either the hard drive is failing, or some of the Windows startup files have been corrupted.
I frequently backup files, and run diagnostics on my customer’s computers.
Elizabeth
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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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