CD Opens & Closes

Dear Computer Lady,

My CD drive doesn’t work and it keeps opening and closing.

How can I fix it? It is an HP

Thanks, Bev


Dear Bev,

This is usually caused by a physical problem with the CD drive and the only way to fix it is to replace the drive.

If your computer is a tower, you should be able to get a replacement and have it installed fairly inexpensively. If it is a laptop computer, you will need to get a CD drive that is made for your laptop, usually you will need to order it from the manufacturer.

Another option would be to use an external USB CD or DVD drive. I currently am using this one:

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