Dear Computer Lady,
I have a Toshiba laptop which I use as a desktop, so it is plugged in all of the time.
I’ve read where you should remove your battery if you leave the laptop plugged in, however, when I remove the battery, the computer does not work.
For the past few months, the only way I can get the laptop to reboot is to unplug everything, take out the battery, put the battery back in, turn on the power, and THEN plug the power cord back in. If I plug the power cord in before I turn the computer back on, it will not come on and I have to remove the battery and put it back in again. The battery always seems warm to hot. I’m at a loss at what to do about this.
Any ideas?? Debbie
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Dear Debbie,
You seem to be having a problem that I have seen several times already, and there are a couple of parts to your questions that I want to address.
First, you mentioned running the laptop without the battery. You stated that your laptop will not run without the battery in place. This is true of some laptops, while many others will run just fine without the battery as long as the power adapter is plugged in. I have a laptop that will not turn on if you leave the battery in place, but since it will run without the battery, our solution has been to just leave the battery out and use the laptop without it.
Your specific symptoms, including the heat of the battery makes me think that you might just need to replace the battery. You should be able to order a replacement from Toshiba, or maybe even get one from the place you purchased the laptop.
Elizabeth
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