Dear computer lady,
I have an older laptop that was dropped with the power cord attached.
I thought that the end of the power cord had bent, and i needed a new
cord. I took it to the store where i purchased it, and found out that it’s not the power cord, but the prong in the charging port that got bent – thus no connection.
They said that it would have to be replaced – to the tune of a little over $300 which is way more than the computer is worth.
While I wouldn’t mind getting a new laptop, there are photos (and maybe some documents) on my laptop that i would like.
Isn’t there a less expensive way to fix it?
And if so, can a novice like me do it?
Thank you! Carol
There is probably not a less expensive way to fix your laptop, but there is a way to get your files off the hard drive. It is probably not something that a novice can do, but your local computer shop should be able to help you with that.
I recover files from hard drives for my customers all the time, but an even less expensive option would be to have your files backed up before accidents happen.
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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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