Samsung Monitor Not Working After Update

Dear Computer Lady,

The latest update to the Windows 10 update will not recognize my Samsung monitor? I have a 24″ monitor attached to my HP laptop that has worked just fine till their update. The display settings has changed from the choice of Multiple Displays to connecting to a wireless Setting.

In my search for a solution I came across an article that it may cost extra $ to purchase an upgrade from Windows.

Do you know of a way around this problem.

Thank You Steve

Dear Steve,

I don’t know of a way around this problem off the top of my head, but I could probably figure it out if I had the laptop and monitor to work with.

However, I did want to write to you today to make sure that you didn’t spend money purchasing an upgrade from Windows, because I am 99% sure there is no such thing and therefore probably a scam.

Instead, I would go to the samsung website and see if they have provided any upgraded drivers to go along with the latest Windows updates. Those would be provided to owners free of charge.

Elizabeth

 

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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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