Dear Computer Lady,
I have a five year old laptop which runs ok and has all my data on it.
I do have carbonite back up but found it does not back up my supporting software.
I could buy a new laptop but when one tries to transfer files they do not
transfer well and some not at all.
I’m 65. Any suggestions?
First, congratulations on using a backup program like Carbonite. It is wise to have your files backed up because the truth is that all hard drives do eventually stop working.
When you back up the files on your computer, you are backing up the data files, not the program files. There are a couple of reasons for this. First is that your data, like photos, documents, email messages, address books, and favorites are not replaceable unless you have a backup. Your supporting programs like Word and email programs are fairly easy to install again in the event of a computer crash.
Another reason that backing up your programs does not really do any good, is that you cannot just copy the program to another computer and run the program. That used to work back in the days of DOS and Windows 3.1 but now, you have to install your program on the new computer in order for it to work.
When you do purchase a new laptop, get yourself a USB data stick that is 4 or 8 GB in size and simply drag your files to that stick, then on the new laptop drag them from the stick to your new computer. You will find directions here on my website for transferring specific items like the windows address book, or documents folders.