Wi-Fi Will Not Stay On

Dear Computer Lady,

I can no longer connect to a Wi-Fi network.

The problem seems to be that the toggle switch in setup for Wi-Fi will not stay in the On position.

Click it and it goes from on right back to Off immediately.

Any ideas?

Thanks, Steve

Dear Steve,

I do have a couple of ideas.

First, make sure you haven’t accidentally turned on Airplane mode.

There is usually a keyboard combination that if pressed, turns on and off airplane mode. I have seen the exact symptoms you describe on a laptop with airplane mode turned on.

Second, do you have an Ethernet cable plugged in? I have not been able to verify this, but Windows 10 appears to turn off the wi-fi when an Ethernet cable is plugged in.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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