Help, All My Searches Are Redirected To Another Website

Dear Computer Lady,

Please help me with my computer!

Everytime I type in a google searched item, it redirects me to another list/website. WHY?

Debbie

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Dear Debbie,

It sounds like you have been infected with a form of malware that is redirecting you to these other websites.

Hopefully, you have a good antivirus program installed, and you can just update it and run a full scan to get rid of the malware, but it is not always that simple.

Once the malware has gotten into your system, it is harder to get it out than it is to prevent it from getting into your system in the first place.

The best tool I have found for getting malware out of a computer is Malwarebytes at:

Once you have downloaded and installed the program, update it, then run a full scan. It should find and help you get rid of the malware. I keep running scans until I get two clean scans in a row.

If that doesn’t fix the problem, you might have to get a clean install of Windows where your hard drive is erased and Windows is re-installed. This is something that I do in my shop for customers quite frequently.

Elizabeth

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