Home Page is Changed

[ad]Dear Computer Lady,

My computer has slowed down, home page (which has been the same for years) has been changed to some search place (iselect I think) and try as I might, I can’t get it to go back to my original settings – even through Tools/Options.

Edwina

Dear Edwina,

It sounds like you have been infected with some malware.

The first thing you need to do is remove the malware. You can start by searching through your installed programs and uninstalling anything that you did not intend to install.

Next, find a good anti-malware program and scan, then remove any malware found. I like Malwarebytes for this.

Lastly, you will probably have to reset a lot of your browser settings. Not just the home page, but also the search engines and extensions.

If this is not something you are comfortable doing, bring it into your local computer repair shop and they will be able to clean it out for you. This is something that I do for my customers all the time.

Elizabeth

 

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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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