IE Saving Pictures

 

Dear Computer Lady,

For some reason my internet explorer is saving pictures as untitled.bmp instead of in .jpg format. I tried to change it to .jpg but when I click on save as type, .bmp is the only option available. How can I fix this?

Dave

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Dear Dave,

This is the result of a bug in Internet Explorer. The first thing to do, is clean out your temporary internet files.

Open Internet Explorer and click on “Tools” then “Internet Options”. On the general tab, click the button that says “Delete Files” and then click “OK” when it has finished. Sometimes this will take a few minutes to delete all the files.

Once you have done that, close Internet Explorer and re-boot your computer.

Now, go to Windows update http://www.windowsupdate.com and make sure you have all the latest updates.

This should fix your problem.

Elizabeth

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