Restore IE Settings

Dear Computer Lady,

I noticed the question about not being able to open pictures and I have a similar problem. All of a sudden, I cannot open you tube videos or greeting cards on bluemountain.com where I have an account.

Thank you for any help you can give me.

Doris

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Dear Doris,

When you run into problems with Internet Explorer, one of the first things you can try is to reset your IE settings. Quite often, this will fix the problem, not always, but it is worth trying.

In Windows XP Click on “Start” then “Control Panel”

In the Control Panel, click on “Network and Internet Connections”, then click on “Internet Options”.

In the Internet Options window, click on the “Advanced” tab.

On the Advanced page, click on the button that says, “Restore Advanced Settings” and then click on the button below that says, “Reset…”

Click “OK” in the Internet Options window to save your changes, and then close the Control Panel. You will want to shut down your computer and restart it before you open Internet explorer again.

If you are using Windows Vista, click on “Start and then “Control Panel”.

In the Control Panel, click on “Network and Internet”, then click on “Internet Options”.

In the Internet Options window, click on the “Advanced” tab.

On the Advanced page, click on the button that says, “Restore Advanced Settings” and then click on the button below that says, “Reset…”

Click “OK” in the Internet Options window to save your changes, and then close the Control Panel. You will want to shut down your computer and restart it before you open Internet explorer again.

Hopefully this will work for you.

Elizabeth
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Comments

    • alexnetherton
    • November 27, 2009

    Or, you could switch to Mozilla Firefox, and leave a host of troubles behind. I am no detractor of Microsoft; I run Windows Vista, and am thrilled with it. However, Explorer is lacking in many areas. Firefox is the best out there, and is less likely to mess up. I have no connection to Mozilla; I am just a happy user. I rarely open Explorer any more.

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