Messages From Microsoft?

Dear Computer Lady,

I get all these from so called Microsoft security says I have malware and trojans on my computer and to call an 800 number for the site manager.

Is this legitimate?


Dear Rose,

No, this is not legitimate.

Those messages are ads or malware from scammers who, at best will tell you that you have all kinds of errors on your computer (that you don’t really have) and then “fix” your computer for a fee, and at worst, will lock you out of your computer and demand you pay their fee (a ransom really) to gain access to your computer again.

I can’t stress enough how important it is to NEVER give someone access to your computer unless you know them.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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