My Search Has Been Hijacked!

Dear Computer Lady,

Here’s the problem I am having. Whenever I use a search engine, it doesn’t matter which one, a majority of the time when I click on the link of what I am looking for (I always use right click and open in a new window) it will open but to some other type of search and not what I clicked on. So I will close it and click the link again and then it will work fine. I don’t have a virus on my system (which is Windows XP Pro) and use both AVG and Ad-Award by Lava Soft. This started about a week and a half ago and I can’t figure out how to fix it.

I was also checking under the Add or Remove Programs section on my computer and I noticed a file I do not recall seeing before. It says it is: AnswerWorks Runtime and is 0.01 MB in size. Could this be causing my problem? Any help will be so much appreciated.

Thanks, Bradley

Dear Bradley,

You might not have a virus, but it does sound like you have been infected with some kind of Malware. There are many malware programs out there that hijack your browser search functions.

I would suggest that you download and run a scan with Malwarebytes, just click on the image at the top of this post.

This is a program that I use quite often to remove malware from infected computers ,and I have used it to remove the type of infection you are describing.

Elizabeth

 

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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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