Stop Email Sounds

[ad]Dear Computer Lady,

I have an iPad Air 2 and a computer desktop with AOL for my e-mail.

I have turned off all sound for my settings on my iPad. For my e-mail on AOL, I have also turned off the setting for receiving e-mail. However, every e-mail that I receive, my iPad still “dings”.

My iPad shows me that all the sound is turned off!

What can I do to stop the sound?

Thank you so much for all your help all these years! Kathy

Dear Kathy,

While I can’t tell exactly what is going on without looking at the settings on your iPad, I can give you a couple of things to try.

First, try putting your iPad on mute. You should be able to do that with the small slider button on the long edge of your iPad just above the volume up and down buttons. I find that by keeping my iPad on mute, only things that really need sound like movies and some games will override the mute setting.

Another thing to try is to turn on the “Do Not Disturb” setting on your iPad.

To turn on “Do Not Disturb” you can either hold down the home button on your iPad until it beeps and then say, “Do Not Disturb”. Your iPad will tell you that it has turned on “Do Not Disturb”.

You can also access the “Do Not Disturb” setting in the settings on your iPad. Find the “Settings” icon and find “Do Not Disturb” in the second section from the top. You can either schedule a time of day for it to be turned on (mine is on from 10pm to 5am) or you can tap the button next to “Manual” to turn it on at other times of the day.

I hope this helps you keep your iPad from making unwanted sounds.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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