Have I Been Hacked?

Dear Computer Lady, I have been getting your email for years & enjoy all your knowledge. Thank you. My question: I use aol for my email. I have noticed for about the past month on all emails I sent, my email address is preceded with FedEx. I do not know how this happened, but I […]

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Data Migration Software

Dear Computer Lady, I need to move the programs and files from my old computer to my new computer. The old one is Windows 10 Home 64bit. The new one is Windows 10 Professional 64bit. I was wondering if you would know of a good migration program I could use to move all the info […]

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Should I Unsubscribe From Unsolicited Emails?

Dear Computer Lady, I love your informative newsletter. When I get an unknown email is it safe to click Unsubscribe? thanks in advance, Lisa

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Safe PC Games

Dear Computer Lady, I love your informative newsletter. I love PC games and I use Big Fish games, which you have recommended. Are there any other PC game companies you recommend as safe? I went to one and they tried to add a new tool bar to my computer which I do not want. thanks […]

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Unchecky

Dear Computer Lady, Re: Ron that was getting pop-ups on his new computer, years ago I downloaded a little program that Kim recommended called “Unchecky” When you download a program it often comes with a little box somewhere obscure in the agreement or the download itself prechecked to download something additional or change a default. […]

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How To Put A Website Shortcut on my Desktop

Dear Computer Lady, How do I get a shortcut to your website onto my desktop? When I am on your site, and right click, the option to set up a shortcut does not appear. Thanks, Denise

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How To Safely Update Firefox

Dear Computer Lady, If a full screen message pops up that says Firefox requires a manual update is this legitimate? It’s happened twice but I haven”t done anything Thank you, Carolyn

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The Right Way To Import Favorites From IE to Edge

Dear Computer Lady, I am trying to import my favorites from internet explorer to edge but I have been trying for 2 weeks and I can’t figure it out. I’ve tried all the directions on the computer but i still have no luck. Can you please help me, I hate to bother you because I […]

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Ads Popping Up in Gmail

Dear Computer Lady, Something is driving me bananas. I have a fairly new Lenovo Desktop computer with Windows 10. My email comes through Gmail. All of a sudden when I open something I get this popup add that comes up sometimes in the middle of the page, sometimes off to the side, but VERY annoying. […]

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Password Protect Folders in Windows 10

Dear Computer Lady, How do I password protect folders in windows 10? I enjoy reading your newsletters and have combed your website but I cannot figure out how to do this. Thank you for your help, David

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