Pictures Not Opening

Dear Computer Lady,

I look forward to your email each week. You have helped me many times via another’s question and your answer. Thank for helping us.

I clicked some things trying to get my computer to run faster. I have accomplished that, but now anytime I try and open a picture of any format, I get a message that says “there isn’t a program associated with this” and won’t open the picture attachment. I don’t know what I clicked, but is there any way you can help me uncheck it to alleviate the problem and see the attachments again?

Thank you so much, Jane


Dear Jane,

My guess is that you somehow un-installed the program that was associated with your picture files and this is causing your problem.

Since you mentioned that your goal is to speed up your computer, I am going to suggest that you install a small, fast graphics viewing program that is also free, named IrfanView. I have been using it for years.

To get this program, head on over to the website,

On the IrfanView page, click on the download link, and follow the prompts to download and install the program.

When you are installing IrfanView, be sure to click on the button that says: Images only. This will associate all your pictures with IrfanView.

Once you have finished the installation, your pictures will open quickly in IrfanView.


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