Mac Computer Questions

[ad]Hi Elizabeth.

You are terrific!

I was “talked into” getting a Mac Computer and feel like a stranger to computing again.

Can you suggest a web site that will answer my questions and give help?

Hugs, Corinne

Dear Corinne,

I am not aware of a web site that will answer questions about Mac Computers. I do get asked about it quite often, though, so I thought I would include your question this week and hopefully someone else will know of such a site and be willing to share it with the rest of us.

If you know of a site that will answer questions about Mac Computers, please leave a comment below, or send me a link at and I will be happy to share it with everyone.

Thanks, Elizabeth


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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • M. C. Warren
    • January 31, 2014

    I too, had a horrible learning curve when I went from PC to MacBook! First thing I would suggest, if it’s not too late, is that you buy the AppleCare Protection Plan (good for 3 years). Then, use it, use it, use it. You can call Apple Support as often as you want with questions and problems. I made the mistake of “not wanting to bother them with silly questions,” and as a result went into a real learning crunch towards the end of my 3 years. Spent many tiring hours on the phone with Apple Support, when I should have been communicating with them all along and saving myself from some of the problems that developed over time. Don’t remember how much it cost, but it was money well spent.

    Second, to answer your question specifically (and this is something I wish I had known early on), here is the link to the Apple Support community. You will find tutorials here, plus advice from other Apple users. While you have to use your own judgement as to the unofficial advice you glean from users, it IS the official Apple support site, so you also have access to Apple information on different subjects.

    I’ll also give you two quick tips that I didn’t learn for a long time, and they would have saved me a lot of headaches. (1) The solution for many problems, from sluggish internet, to a wireless mouse that doesn’t connect, to an online video that doesn’t want to play: RESTART, or SHUT DOWN then turn back on, your computer. (2) Drain the battery completely at least once a week and leave it unplugged for 5 hours — lengthens the life of your battery, and resets the inner workings of your computer. This is something I learned from Apple Support at the very end of my 3 yr. support period. If I had been doing it all along, my battery would now have more life left, plus I probably would not have experienced nearly as many perplexing problems as I did during the 3 yrs. And one final tip: find out where the Activity Monitor is and check it frequently; it will show you what’s using memory at any given time, and also how much disk space you have. I had a serious problem several months ago – MacBook became completely disabled one morning and I received warnings for everything I tried to do, from email to internet, because of “no application memory available.” I now know not to leave various applications running constantly, because of the escalating use of memory the longer they are open. I can easily monitor memory usage by clicking on the Activity Monitor which I’ve put on the dock. And when I learned I had very little free space on my hard drive, I found that podcasts that I had downloaded consumed a LOT of space. The Apple Support web site helped me to learn other ways to free up disk space.

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