Dear Computer Lady,
I was playing a game on my iPhone the other day and accidentally bought a five dollar item in the game.
Is there any way to undo the purchase?
Actually, Apple is pretty good about reversing the charges for you.
Just wait until you get a receipt in your email for the charge, then in the email message click the link that says, “Report a problem” right under the item name.
You will be taken to a list of recent purchases. Click the “Report a Problem” button next to your mistaken purchase, select the best description in the drop down list, then type a more detailed description where it says, “Describe this problem”.
Click on the submit button and in most cases your money will be refunded.
It’s Your Turn: What do you think?
…. Share your experience in the comments box below.
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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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