Missing Commands

Dear Computer Lady,

I am trying to create an e-mail group using my contacts folder in Windows Vista. I have found directions for creating a group, but when I open my contacts folder, the commands that I am supposed to use are not there.

How can I fix this problem? C in Wells


Dear C,

A new feature of Windows Vista, and Windows 7 is the new command bar. The command bar is supposed to make it easier to access commands that are related to the type of files you are working with. For example, if you open your music folder, the commands in the command bar are related to music with commands like “Play All”.

In Vista, the operating system sometimes becomes confused, and displays the wrong set of commands for a folder. When this happens, you might be using the “Contacts” folder, but the commands will be for documents or videos.

You can fix the problem when Vista becomes confused by following these steps:

1. Open the folder that you are having the problem with.

2. Click on “Organize” in the command bar, and click on “Properties” in the drop down menu.

3. In the properties window, click on the “Customize” tab.

4. Once you are on the Customize page, you will see an option that says, “Use This Folder Type As A Template”. Click on the drop down list with this option, and click on the type of folder you want. In your case, it will be “Contacts”.

Click “OK” to save your changes and close the dialog box.


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