Can I Put Windows 10 Back on My Computer?

Dear Computer Lady,

I had Windows 10 updated to my Windows 8 and i actually like it. I had a virus and sent my computer out to be fixed but when I got it back it defaulted back to 8. The company who fixed it said they cannot put 10 back on. Is that true? Is there another way I an get 10 back for free again?

Thank you for all your help in all your newsletters.


Dear Linda,

Actually, once you had Windows 10 installed and activated on your computer, your hardware is registered on Microsoft’s servers. In the future, when you install Windows 10 on that computer, Microsoft will recognize your hardware and automatically activate without a key.

This is something that I have done for my customers and it works quite well.

Since it was already installed on your computer, you should be able to upgrade it the same way you did before and it will work.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • mrshvd3
    • February 28, 2017

    If Linda had Windows 10 courtesy of Microsoft’s “get it free” upgrade offer, then went back to Windows 8 (which her computer techs seem to have done), she may not be able to go back to Win10 without buying the program. The “free upgrade”, including returning to it, was for a limited time only.

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