Windows 10 Start Menu Not Working

Dear Computer Lady,

The start button on Windows 10 has stopped working.

I tried every suggestion, I went to staples and they said they couldn’t help me.

Help, Mary

Dear Mary,

The start menu not working is the most common issue I have seen with Windows 10.

Usually the windows updates will fix it, but not always.

A quick fix (that doesn’t require re-installing windows on your computer) is to install a start menu program. I have good luck with Classic Shell at

Classic shell allows you to customize the start menu any way you like, but in this case you can simply use it as a replacement for the non-functioning windows 10 start menu.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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    • Paul Houk
    • July 26, 2016

    I have not used my laptop for several months simply because the start menu was not working and would show a critical error and restart every time I used the start button or tried to click on the task bar.
    Thank you for this very helpful recommendation to use the classic shell website and their download. I am back up and running again.

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