Missing Contacts Tools

Hi Elizabeth,

I have a Dell pc, Vista Home premium system. My question or problem is:

When I open my   ‘Contacts’ in Windows Mail, the task bars above are for pictures…such as, ‘Organize, View, Slide show, burn.” There is no way to just add a new contact.

I know how to add an email address when it’s in an email I receive with addresses showing, (add sender to contacts etc,) but to add one from ‘scratch’ so to speak, there is no way to do it. I’ve looked and looked, clicked on things, but found no way I could change the task bars.

Any help would surely be appreciated.

Thanks in advance.
A long time subscriber,


Dear Cheryl,

One of the new features of Windows Vista was a toolbar that changes depending on what the contents of the folder are. The way it is supposed to work, is that if a folder contains pictures the toolbar has commands for working with pictures. If a folder contains contacts, the toolbar should have commands for working with contacts. It is a good feature… when it works. Unfortunately, Vista seems to have a habit of forgetting what kind of content it is working with. This seems to be a somewhat common problem with windows Vista. I have not seen it as much in Windows 7.

Fortunately, you can change the settings for the folder back to the correct type. Here is how:

  1. Click on “Start”.
  2. Click on your user name at the top of the right column.
  3. A window will open that contains all of your user folders. Your Contacts folder will be in this window.
  4. Right click on your “Contacts” folder, and click on “Properties” in the context menu.
  5. The Properties dialog box will open. Click on the “Customize” tab.
  6. The top section under the “Customize” tab asks you what kind of folder you want.
  7. Click on the drop down list and click to select “Contacts”.
  8. Click the “OK” button at the bottom of the window to save your changes and close the dialog box.

These directions will work in Windows 7 as well, but the available options are only Documents, Pictures, Music and Videos.


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