Problems Downloading SP1

[ad]Dear Computer Lady,

I have a problem with downloading windows 7 sp1, does any one else have this problem?

It won’t download and even techs can,t get it to download.

Please help….thanks Arlene

Dear Arlene,

If even your techs can’t get the service pack to download and install, it is probably because Windows Update has corrupted files.

I see this on computers in my shop every few months.

If that is the case, your best solution is to backup your files, erase the hard drive, and install a clean copy of Windows 7. Then you will be able to do all your updates and get Windows 7 up to date.

This is something that you should get a tech to do, make sure it is someone you trust to make sure your files are backed up first.



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Elizabeth Boston is a Web designer, Social Media Consultant and managing editor of, “Ask The Computer Lady”.
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